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- Duvall staff proposed moving off current phone and internet services to a fully Microsoft Teams environment, with a $52,000-$55,000 budget from the strategic fund. - The project would eliminate desk phones and add a redundant internet line, with savings estimated at $76,000 per month and $460,000 over five years, paying back in seven months. - Council members raised concerns about emergency redundancy, training, and public records retention, with staff confirming the current phone system is not highly redundant and goes down often. - Staff recommended budgeting the project in the strategic fund, which currently has a surplus of $553,000…

- IT manager Glenn announced the county will soon implement an internet-based phone system, adding traffic to the network pipe, which has been accounted for. - The county is adding Starlink backup internet at two locations, including one in Pell City, to improve network redundancy. - The county is deferring new services such as streaming until a full network infrastructure upgrade is completed, to avoid overburdening the current network. - Implementation of the phone system and Starlink projects is expected to begin Wednesday, following the Tuesday meeting approval.